Responsible gambling

Playing is entertainment, not income

Every casino game carries a house edge over time. Treat play as something you pay for, like any other leisure activity, and never as a source of income or a way to recover losses. Money needed elsewhere does not belong in a casino account.

Recognising warning signs

Spending more than you intended. Raising stakes to chase losses. Borrowing money to play. Gambling to escape stress or a low mood. Hiding the time or money involved. Neglecting work, sleep or family. Each of these is a reason to act, and they seldom come alone.

Protection tools in the account

You will find deposit, loss and stake limits, time reminders, a cooling-off option and self-exclusion in your account settings. Tightening any limit is effective straight away; loosening it is delayed on purpose.

Practical rules that work

Fix the amount before you play and treat it as gone. Let a deposit limit do the work rather than self-control. Do not redeposit after losing in the same session, never gamble on credit, and schedule at least one gambling-free week day.

Protecting young people

Gambling is restricted to people aged 18 and above. Shared devices should run blocking software such as GamBlock, Net Nanny or Qustodio, and a session should never be left logged in.

Help and advice

Support is free, confidential and available in every country. Reaching out early is much easier than waiting for a crisis.

Self-exclusion

Self-exclusion blocks your account temporarily or permanently and cannot be lifted simply by asking. If the problem is not limited to one casino, a national exclusion register — available in many countries — covers all licensed operators together.